Feeling like it's a constant battle to keep your customers happy across channels?
With rising costs and limited resources, delivering exceptional customer interactions can feel...
AI governance and ethics are critical topics that demand our attention. On the Insurance Unplugged podcast, host Lisa Wardlaw dives into these pressing issues...
Customer relationship management (CRM) is vital for businesses. It helps you manage and analyze client interactions throughout their lifecycle. Leveraging these systems improves consumer...
Introduction to Generative AIGenerative AI represents a significant leap forward in artificial intelligence, designed to understand and generate human language. These advanced AI systems,...